Privacy Policy

Last updated: December 2025

At Nutricity, we value your privacy and are committed to protecting your personal information. These Privacy Policy explain how we collect, use, and protect your data when visiting or purchasing from our website.

By accessing or using the website nutricity.sk, you agree to the terms of these Privacy Policy. Processing of your personal data is governed, among other things, by the European Parliament and Council Regulation (EU) 2016/679 (GDPR) and Act No. 18/2018 Coll. on Personal Data Protection.

1. Data we collect

We collect data from you in various ways to provide, improve, and personalize your shopping experience.

a. Personal data When visiting or shopping at nutricity.sk, we may collect data such as:

Your name, invoice address, delivery address, and contact information (email, phone number).
Payment details (processed securely through third-party payment gateways).
Account login details (if you create an account).
Order and purchase history.

b. Automatically collected data While using our website, we automatically collect certain data, including:

IP addresses and device information.
Browser version and operating system.
Visited pages and time spent on the page.
Linking to a website or search engine.

These data help us understand customer preferences and improve the overall user experience.

c. Cookies and tracking technologies We use cookies and similar technologies for:

Recognizing you upon returning to the website.
Saving items in your cart and your preferences.
Website traffic analysis and usage trends.
Display relevant ads.

More detailed information can be found on the [About Cookies] page.

2. How we use your data

Collected data we use for:

Processing and fulfillment of your orders.
Communication regarding orders, products, or promotions.
Improving our website, services, and product offerings.
Detecting and preventing fraud or unauthorized transactions.
Fulfilling legal obligations and protecting our rights.

With your consent, we can send you promotional emails about new products, special offers, or other news.

3. If we share your data

Your personal data is not sold or rented. However, we may share it with trusted third parties that help us operate our business, such as:

Payment processors for secure payment processing.
Transportation partners for delivering orders.
Providers of marketing and analytics (e.g., Google Analytics) to improve the website.
Organizations engaged in criminal proceedings or regulatory agencies, if required by law.

All third parties are required to protect your data and use it only for the agreed purpose.

4. Data Security

We use standard encryption and security measures to protect your personal data. However, no data transfer or storage online can be guaranteed as 100% secure. You provide the data at your own risk, but we take all reasonable steps to protect it.

5. Your rights and options

Depending on your location (especially in the EU) you have the right:

Access to your personal data, its correction, deletion or restriction of processing.
Unsubscribe from marketing communication.
Request data portability or a copy of them.
Submit a complaint to the Office of the Data Protection Authority of the Slovak Republic.

You can update your preferences or request data changes by contacting us at [email protected]To unsubscribe from marketing emails, simply click the “Unsubscribe” link in our newsletters.

6. Data Retention

Your personal data is stored only as long as necessary for the purposes stated in these terms – for example, for processing orders, fulfilling legal obligations, or resolving disputes.

7. Links to third-party websites

Our website may contain links to websites of third parties. Nutricity is not responsible for the privacy policies or content of these external pages. We recommend reviewing their privacy policies before providing any personal information.

8. Children's Data Protection

We do not collect personal data from individuals under the age of 16 (in accordance with GDPR). If you believe a minor has provided personal data to us, contact us immediately and we will take steps to remove it.

9. Changes to these terms

These Privacy Policy may be occasionally updated to reflect changes in our procedures or for legal reasons. Any changes will be published on this page with the “Last Updated” date.